WHO WE ARE

Our website address is: https://levogh.com

Thank you for visiting LE VOGH. We are dedicated to providing premium perfumes and luxury fragrances that enhance your personal style and elegance. Please read this Privacy Policy carefully; by continuing to use our services, you consent to the terms outlined herein.

Policies & Terms

1. Terms & Conditions

By using Le Vogh Boutique, you agree to:

  • Usage: Use the site only for viewing and purchasing products; illegal use or brand damage is prohibited.

  • Products: Accuracy is our goal, but minor variations in color or detail may occur due to lighting or screens.

  • Pricing & Payment: All prices are in AED (VAT included where applicable). Orders are confirmed upon successful payment.

  • Order Rights: We reserve the right to cancel orders due to errors or product unavailability.

  • Intellectual Property: All content (images, text, logo) is owned by Le Vogh and cannot be used without permission.

  • Amendments: Terms may be updated at any time without prior notice.

2. Privacy Policy

We prioritize your privacy:

  • Website Address: Our website address is: https://levogh.com.

  • Data Collection: We collect names, phone numbers, and addresses solely to fulfill orders.

  • Information Usage: Data is used only for processing orders, customer communication, and service improvement.

  • Data Protection: We do not share data with third parties except for necessary partners like shipping companies.

  • Cookies: Used to enhance your browsing experience.

  • Consent: By using the site, you agree to this policy.

3. Return & Refund Policy

Due to the nature of fragrances:

  • Returns: Products cannot be returned once opened or used.

  • Exchanges: Allowed within 3 days of delivery only for manufacturing defects or incorrect items.

  • Exchange Conditions: Items must be unused, in their original condition, and in their original packaging.

  • Process: Contact us via WhatsApp to submit a request.

  • Refunds: Issued only if a replacement product is unavailable.

4. Shipping Policy

  • Delivery Time: Within the UAE: 1 to 3 business days (may vary by location).

  • Fees: Shipping costs are determined at checkout.

  • Order Processing: Orders are prepared within 24 hours of payment confirmation.

  • Delays: We are not responsible for delays caused by external factors such as weather or couriers.

  • Pickup: Direct pickup from the boutique is available if the service is active.